Job Description

Job Description

Job Description

At Mt. Olive Veterinary Hospital, our veterinarians are passionate about providing exceptional care and service to the families and pets in our community. We are seeking an experienced and motivated Practice Manager to join our team and help us continue that mission.

As the Practice Manager, you will serve as the financial and operational leader of the hospital. Working closely with hospital leadership and Community Veterinary Partners (CVP), you’ll ensure efficient daily operations, strong financial performance, and a positive, collaborative team culture. This is a hands-on leadership role that combines business acumen, team development, and client service excellence.

• Oversee all HR functions, including recruitment, onboarding, training, scheduling, and performance management

• Conduct performance evaluations and support department leads in staff development

• Maintain compliance with OSHA, safety, and workers’ compensation requirements

• Implement and update Employee Safety and Disaster Plans

• Communicate hospital updates, policy changes, and client feedback to the team

• Address and document personnel concerns and performance counseling

• Partner with CVP and hospital leadership to ensure smooth daily operations

• Respond promptly and professionally to client concerns, collaborating with the Lead Veterinarian and Regional Team as needed

• Support hospital marketing initiatives in partnership with CVP and the Lead Veterinarian

• Maintain a clean, safe, and well-equipped facility, coordinating repairs and maintenance as needed

• Ensure compliance with all regulatory requirements (licensing, permits, radiation, etc.)

• Oversee inventory control and ordering within budget parameters

• Manage hospital communications, patient reminder systems, and practice management software

• Lead or participate in staff and leadership meetings

• Manage client communications and social media presence

• Build and maintain community partnerships and referral relationships

• Represent the hospital at local events to enhance visibility and client growth

• Participate in budgeting, P&L reviews, and financial performance monitoring

• Partner with the Regional Team to manage expenses and identify opportunities for growth

• Process payroll and oversee banking, deposits, and vendor payments

• Prepare regular business reports and ensure accuracy in financial records

• 3+ years of experience in veterinary management or other related role

• Strong leadership, communication, and organizational skills

• Demonstrated ability to build a positive team culture and deliver excellent client service

• Financial management experience, including budgeting and reporting

• Proficiency in veterinary practice management software (preferred but not required)

• CVPM certification (preferred but not required)

• Collaborative, compassionate team environment

• Competitive salary and comprehensive benefits

• Opportunities for professional development and career growth

• A supportive culture focused on quality care and client relationships

Join a team that’s dedicated to making a difference in the lives of pets, their families, and each other.

Apply today and help lead our hospital to continued success!

SUPERVISORY RESPONSIBILITIES
The Practice Manager is responsible for managing all hospital team members.

REQUIRED EDUCATION & EXPERIENCE
3+ years Hospital management experience. College preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS
Certification in Veterinary Practice Management preferred but not required.

Community Veterinary Partner's mission is to bring joy to families by providing the best care possible for the pets they love. We know that when veterinary professionals have what they need to thrive, pets thrive too. That’s what CVP is all about: building a community that provides extraordinary care for all its members, no matter how many legs (or wings) they may have. CVP knows what's important to people and making sure they have what they need so they can focus on delivering great care is our priority. At the end of the day, we’re more than just pet people. We’re pet people people. More information is available at

Benefits:

• 401(k) w/ matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

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